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First Choice Healthcare

Your Carer Handbook

Everything you need to know about working with First Choice Healthcare. Policies, procedures, training, and support.

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Getting Started

2
Getting Started
Welcome & Introduction
Who We Are
Purpose & Philosophy of Care

Employment

6
Employment
Hours of Work
Employment
Pay
Employment
Annual Leave
Employment
GDPR & Data Protection
Working With Us
Employee Communications
Your Rights
Complaints Procedure

Standards

8
Standards
Policy & Procedure
Appearance
Dress Code & Appearance
Standards
Alcohol, Drugs & Smoking
Standards
Professional Conduct
Standards
Infection Prevention & Control
Quiz
Clinical Knowledge
Mental Capacity & Consent
Quiz
Clinical Knowledge
Moving & Handling
Quiz
Clinical Knowledge
Medication Awareness
Quiz

On the Ground

6
Your Wellbeing
Health & Safety
Quiz
On the Ground
Lone Working
On the Road
Accidents & Driving
On the Ground
Your First Visit
Quiz
On the Ground
Reporting & Recording
Quiz
Protecting People
Safeguarding
Quiz

Working Together

4
How We Work Together
Successful Working Relationships
Speaking Up
Whistleblowing & Grievances
Employment
Absence & Sickness
Our Values
Equality, Diversity & Inclusion

Growing

5
Growing With Us
Personal Development
Growing
Supervisions & Appraisals
Working Here
Your Benefits
Earn Extra
Refer a Friend
Looking After You
Carer Wellbeing & Mental Health

©2026 First Choice Healthcare — Carer Handbook

Made with for our carers