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Standards

Professional Conduct

Professional conduct is the standard that separates good care from exceptional care. How you behave reflects directly on the people we support, their families, and First Choice Healthcare.

Professional Standards — Do

Professional Standards — Do Not

Professional Boundaries

You are there to provide professional care, not to become a friend, confidant, or family substitute. Maintaining appropriate boundaries protects both you and the client. If a client or family member attempts to cross a professional boundary, report it to your manager immediately.

Social Media Policy

Social Media Breaches

Any breach of the social media policy is treated as gross misconduct and may result in immediate dismissal. Social media posts can be seen by anyone, at any time, and cannot be fully deleted once shared. Protect yourself and your clients by keeping your professional and personal lives completely separate online.

©2026 First Choice Healthcare — Carer Handbook

Made with for our carers